JIA YI SOO
07857 095867 | This email address is being protected from spambots. You need JavaScript enabled to view it. | linkedin.com/in/jiayi-soo
A final year Cardiff University optometry student who has a positive attitude towards challenges and a wide range of skills to adapt to situations. A friendly and enthusiastic person who can work well in a team and independently. Have customer service experience through a range of employment and voluntary work. Looking for a Pre-Registration placement within the UK for summer 2022.
SKILLS
• Able to effectively communicate with a diverse range of people
• Very enthusiastic towards learning on the job
• Able to adapt quickly to a new environment
• Focused on giving customers a personalised experience
• Proficient in using Microsoft Word, Microsoft Excel, Microsoft PowerPoint
• Fluent in English, Mandarin and Malay
EDUCATION
BSc Optometry, Cardiff University
09/2019 – 07/2022
• Current modules include Optometric Practice, Low Vision and Contact Lenses
• Clinical skills: Using OCT and non-contact tonometry, contact lens teach, focimeter, taking spectacle measurements (ie. pupillary distance), reading prescriptions
• Performed clinical skills on peers regularly
• Developed interpersonal skills and professionalism with colleagues during clinical sessions
Western Australian Certificate of Education (WACE), Sunway College, Malaysia 01/2018 – 12/2018
• 5 subjects with ATAR rank 85.00 - Biology, Chemistry, Physics, Mathematics, English
IGCSE, Wesley Methodist School Kuala Lumpur International (WMSKLI), Malaysia 01/2013 – 12/2017
• 9 subjects with grades 2A*, 6A, 1B – including Business Studies, English – First Language, ICT
EMPLOYMENT HISTORY
Domiciliary Summer Placement, Specsavers 08/2021 – 08/2021
• 5 days experience with a domiciliary team at Southampton
• Observed the optometrist’s routine and had hands on experience such as taking pupillary distance, using the iCare Tonometer, measuring visual acuity and doing ophthalmoscopy on some patients
• Gained valuable knowledge from various patients encountered
• Had friendly and professional interactions with the team and patients who are mostly elderly
• Gained idea of selling spectacles and reading aids
• Delivered and fitted spectacles to patients by heating and bending spectacles to suit the patient
• Worked in the office to send out spectacle orders to manufacturer
• Packaged spectacles for patients and ensured the ease of searching for spectacles on delivery day
Coffee Shop Assistant, One2Two Coffee Shop 06/2021 – 09/2021
• Trained on the job by senior co-workers
• Operated the till accurately and efficiently to process payments
• Ensured customers were happy with food by serving the right orders to their tables
• Dealt with high volume of customers at peak hours in a calm manner
• Passed orders to colleagues in a clear and legible manner
Open Day Ambassador, Cardiff University 01/2020 – Present
• Actively listened to questions and concerns of prospective students and provided meaningful insight about university life and optometry
• Liaised with other ambassadors to interact with 20 prospective students and parents during physical tours and live virtual chats
Mathematics Tutor, Ideal Minds 01/2018 – 04/2018
• Taught children aged 7 to 12 and learnt to communicate in a child-friendly manner
• Assisted teachers and praised by supervisors for diligence and enthusiasm
EXTRA-CURRICULAR ACTIVITIES
Student Mentor, Cardiff University 09/2021 – Present
• Led a group of new students to help them settle down with new university environment
• Gave out relevant and helpful resources to new students such as note taking tips to their advantage
Student Representative, Cardiff University 01/2020 – 05/2021
• Discussed solutions with other representatives regarding students’ concerns
• Generated ideas to improve the wellbeing of international students during student-staff panel
Student Volunteer, Maggie’s Club 01/2020 – 02/2020
• Interacted with disabled children and gained insight into their social life
• Facilitated the event flow with 10 volunteers to establish fun and exciting activities for the children to enjoy
Online Seller, Carousel Malaysia
02/2018 – 09/2019
• Created and managed a small online store on Carousel with 60+ items to sell pre-loved items and ensured item details are up to date
• Explained to customers about products sold and gave prompt replies to grab their attention
• Built up good reputation of the store by collaborating with other sellers to boost item popularity
• Learnt to singlehandedly pack and dispatch items for shipping and meetups according to customer’s needs
• Customers were satisfied with their experience at the online store resulting in a 4.9/5.0 star review
Sunway Student Ambassador and Student Volunteer, Sunway College 01/2018 – 12/2018
• Led campus tours for secondary school students every 3 months
• Executed campus tour plans organised by lead ambassador and adapted in unexpected circumstances
Student Council, Assistant Secretary 2017, WMSKLI 01/2016 – 12/2017
• Represented over 1000 students and made changes to improve students’ wellbeing
• Developed record keeping skills by documenting meeting minutes and recording attendance
HOBBIES AND INTEREST
• Enjoy learning new musical instrument – the Kalimba and Ukulele
• Playing tennis with friends
• Mentoring new students
REFERENCE
References available upon request
Posted by Andrew D Price on behalf of Jia Yi