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The ADP Consultancy

Download: The ADP Consultancy Portfolio.pdf

Table of contents

  1. Introduction
  2. Website
  3. Lectures/Workshops – CET
  4. Lectures/Workshops – Non - CET
  5. The ADP Consultancy PO Workshop – non - CET
  6. Extend your DE/CL service, raise income  all with no financial/time investment
  7. We conduct clinical trials
  8. We support your clinical trials
  9. Becoming an Associate
  10. Citations
  11. ADP-EyeCare (clinical care to patients)
  12. ADP Consultancy in association with Webineyes Virtual Production Services – an introduction
  13. ADP Consultancy in association with Webineyes Virtual Production Services – FAQs
  14. R+P Optical Management Consultancy (increasing your practice income!)

 

Introduction

 

May I introduce myself and my consultancy?

Andrew PriceMr Andrew D Price FBDO(Hons)CL MBCLA COA, CEO of The ADP Consultancy originally set-up in 1994. A clinician, seeing patients in Contact Lens & Ocular Surface clinics (clinics in your practice available – see Extend your DE/CL Service, Principal Investigator in clinical trials, industry/Professional Services Consultant, educator, lecturer and author.

Holding Honours Fellowship of the Association of British Dispensing Opticians (ABDO) in Contact Lens Practice. I have received Certification in Ophthalmic Assisting during my work in ophthalmology practice in the USA. Experience encompasses managing/owning my own contact lens practice, working in practice in Laser Vision and Ophthalmology clinics in the UK and USA. I have had many articles published and presented over a hundred lectures and workshops on the subjects of contact lenses and dry eye disease. Working with others, my consultancy has a website devoted to the ocular surface with separate Professional and Patient Sections Eye Drops Database (EDDB).

In the past I have served as an ABDO National Clinical Committee and Optometry Wales Board member, involved in numerous projects & ABDO representative in a number of organisations. Guest lecturer for the ABDO and Anglia Ruskin University. Also VTI European Professional Affairs Consultant. Member of the British Contact Lens Association (BCLA).

As a consultancy we have published clinical trial reports, articles and conference posters on multi-focal and toric contact lenses, and punctal occlusion/contact lens discomfort.

We have worked with JnJ Vision Care, Thea Pharma and others world-wide. I was an investigator in a diabetic clinical study for Duke University in the USA. Pioneered first clinical audit in UK Laser Vision Clinic on treatment outcomes. Developed world’s first ever IT subscription system delivering up-to-date data on CLs, solutions and ocular therapeutics, provided to UK ECPs, universities, laboratories. Delivered live radio ‘phone-ins’ and webinars on CL and DE subjects and produced journal articles on eye-care and CLs. Continuing to grow, July 2018 Sue Waller took up the role of Executive Administrator, bringing many years Senior Administrator experience from the UKRISTFC.

Please look through further sections of this portfolio, I hope you will find it of interest! If you do you can reach me at Email: This email address is being protected from spambots. You need JavaScript enabled to view it. or Tel: (UK) 0752 898 6280

 

Website

Eye Drops Database & ADP Eyecare

Welcome to the Professional Section of Eye Drops Database!

We hope you find this unique database a good resource of information on the ever increasing quantity and sophistication of eye drops, ocular surface hygiene products, dietary supplements, contact lenses, treatment and diagnostic instrumentation etc.
You will soon discover that, although it is called Eye Drops Database, and it was originally intended to be based on eye drops alone, from its launch in March 2015 it has quickly grown to include other types of eyecare products, services and resources that Eye Care/Health Care Professionals would want to know about. It contains four different Referral Directories in map and post town versions, The Eye Safety Card, Guest Articles and EDDB –The Forum!, Take a look at EDDB -Professional

Welcome to the Patient Section of Eye Drops Database!

This website was originally intended to be based on clinical data on eye drops alone for Eye Care and Health Care Professionals, however from its launch in March 2015 it has quickly grown to include other types of eyecare products and services that Eye Care/Health Care Professionals would want to know about. This Patient section was added in May 2016 as an extra resource for patients, the main focus of the website will remain primarily on Eye Care/Health Care Professionals, however this Patient section will surely grow and help patients in certain areas of eye care.
The website will have an eye care' leaning, so will probably appeal to people who want to relate to an Eye Care Professional, in the same way they do to their doctor or dentist (but with weekend appointments available!) and like that relationship reciprocated. We, and many other Eye Care Professionals, like to think there is more to eye care than seeing someone once every two years. To find Guest Articles, four different Referral Directories in map and post town versions and more take a look at EDDB - Patients.

ADP-EyeCare

In the autumn of 2019 a new venture was formed, ADP-EyeCare to represent the clinical services I and associates provide to patients. Scroll down this Portfolio and then please feel free to visit ADP-EyeCare to see more.

 

Lectures/Workshops - CET

 

Registered CET Provider

 

  • Lecture: “Contact Lens Discomfort and Evaporative Dry Eye – The Missing Link?” Opt, TO, CLO, DO. 1 Interactive CET Point. (ADPCL1) - The over-riding cause of the high CL dropout rate has been and remains lens discomfort, this has not changed even with the most advanced lens and material designs available to us. Corneal hypoxia …a problem solved. However CLD remains, wearing times are low and dropout rates high in the CL population. Are we close to identifying a missing link?
     
  • Lecture: “Treat the cause of dry eye, not the symptoms”. Opt, TO, CLO, DO. 1 Interactive CET Point. - The prevalence and causes of dry eye. Where various alternative practical solutions will be discussed that can and have been used in high street practice to address the common evaporative dry eye in both contact lens and non-contact lens wearers. The reasons why some approaches work and others don't will be explored.
     
  • Skills Workshop: “Managing Evaporative Dry Eye – A Skills Workshop”. Opt, TO, CLO. 3 Interactive CET Points. (ADPSW2) - The diagnosis and management of dry eye is within the natural field and range of skills of eye care clinicians (optometrist and CLO). Extend your skills. You will be able to practice slit-lamp examination of the lid margins and express MGs, identify aqueous deficiency, also observe the ocular surface using different surface stains.
     
  • Discussion Workshop: “Managing Evaporative Dry Eye – A Discussion Workshop”. Opt, TO, CLO, DO, 3 Interactive CET Points. - Understand why optical practices are better positioned than the pharmacist, GP/HES to offer solutions to very often long standing patient problems. The workshop will help you understand the importance of the tears film's quantity and quality, and how this can be assessed using techniques and aids that are readily available in practice to help your dry eye/contact lens patient.
     
  • Lecture: “The role of MF SCLs in Myopia Control”. Opt, TO, CLO, DO. 1 Interactive CET Point - Myopia is the most common ocular disorder and is generally the result of abnormal elongation of the eye. DVA can be improved with spectacles, contact lenses and refractive surgery, however these do not address the underlying abnormal enlargement of the eye. Myopia places substantial burdens both on individuals and society and increases the risk of eye disease later in life. Can MF SCLs play a role in myopia control?
     
  • Lecture: ‘Do we really need an add to help presbyopes - Extended Depth of Field?’ Opt, CLO, DO. 1 Interactive CET Point - The theory of an extended depth of field (EDOF) in optical appliances is not new, having been used in photography for many years. More recently its application has made its way into premium IOL design and now into contact lenses for presbyopes. The first of these designs are now with us, with more to come. However knowledge of EDOF applications by Eye Care Professionals is in its infancy with its applications for presbyopia not covered in the under-graduate syllabus as yet. The consideration of EDOF for presbyopic patients may offer good alternatives to the conventional multifocal or monovision approach used today, not always with the success we or our patients would like.

Demonstration & Discussion Workshop: Eye Drop User Review (EDUR).

  • Skills Workshop: Eye Drop User Review (EDUR). Opt, TO, DO. 3 Interactive CET Points - The Eye Drop User Review Demonstration and Discussion Workshop will enable High Street Eye Care Professionals to play a vital part in the safe and effective use of eye drops by patients. Improving the use of eye drops by patients has long been over looked but is a vital part of such therapy.
    A short slide presentation and lecture on the non-effect of not instilling effectively will be combined with hands-on experience on yourself and workshop partners.
     
  • Lecture: The Eye Drop User Review (EDUR). Opt, TO, DO . 1 Interactive CET Point. will enable High Street Eye Care Professionals to play a vital part in the safe and effective use of eye drops by patients. Improving the use of eye drops by patients has long been over looked but is a vital part of such therapy.
    A short slide presentation/lecture on the non-effect of not instilling effectively will be combined with videos highlighting the problem and providing answers.
     
  • Combine lectures, workshops with non-CET on following page to benefit clinically and commercially. Ask if sponsorship available.

Past presentations:

  • "Just had my first part of the dry eye course with Andrew who delivered this very well via zoom link. I must say it was extremely informative, very helpful and so very important these days for Optometrists to undertake. All this for an extremely competitive price ( even though that’s not the point!) Looking forward to part two of the course next week – Amit Mandla BSc MBCO July 2020."
     
  • “The whole presentation and associated workshop was excellent” – Gloucester Optometrist, October 2016. “Thoroughly interesting and practical” – South Wales CLO July 2016.
     
  • “Very good clear information ..” – Oxford IP, September 2016. “One of the best lectures I have heard … excellent, visuals and discussions” – Elgin, Optometrist, 2013.
     
  • “Dear Andrew, many thanks for the interesting lecture last evening, I wish they could all be like that” – Cardiff DO, 2014. “Very good session - lots of thought-provoking, clinically-relevant discussion. Paradigm shift in myopia management” – Blackburn November 2018.
     
  • “Excellent, very useful and helpful workshop” – Sheffield December 2019.
     
  • “An unbiased presentation keeping pace with current research”. Excellent explanation of how myopia control CLs work backed by ample statistical evidence” – Sheffield October 2019.

 

Lectures/Workshops – non-CET

 

  • Discussion Workshop: “How to set up a Dry Eye/Allergy Eye Clinic” Non-CET. -The Tool Kit has everything you need to launch your Dry Eye/Allergy Eye Service; modifiable patient leaflets, screening questionnaires, GP letters, patient mailers, record cards etc. An in-practice meeting with follow-up support. Free entry to The Dry Eye Referral Directory
     
  • Discussion Workshop/Programme: “The Enhanced CL Exam & Assessment Tool Kit” Non-CET. All the essentials to address this long-standing problem, increase income and offer your patient’s an unique approach; modifiable patient leaflets, screening questionnaires, patient mailers, record cards etc. An in-practice meeting with follow-up support. Free entry to The Contact Lens Referral Directory
     
  • Skills Workshop: “The role of punctalocclusion (PO) and its practical skills” Non-CET. –When would PO be used, what are the risks, benefits and options? Hands on teaching with punctaloccluders. Full support included: Informed Consent forms, pre and post Txprotocols, fees discussion etc. Please see page 5. Free entry to The Dry Eye Referral Directory
     
  • Advanced Dry Eye Management Workshop: To include lid debridement, demodexdiagnosis and treatment and punctalocclusion and its role in Dry Eye and Contact Lens Discomfort. Free entry to The Dry Eye Referral Directory
     
  • Combine lectures, workshops with non-CET on previous page to benefit clinically and commercially. Ask if sponsorship available.
  • Recent presentations: "Excellent lecture and workshop. Excellent speaker and presentation packs to enable instant set-up of the Dry Eye clinic. Andrew has developed wonderful templates to help with the set-up and continuation of the Dry Eye clinic. Much appreciated" -Prab Bobarai, BSc(Hons) MCOptom Dip ScV, Principal Optometrist & Director, Wolverhampton.
     
  • "Hi Andrew, Many thanks for your wonderful tuition yesterday. You gave me great confidence right from the start and your patience was amazing. I quite surprised myself that I was actually able to fit the plugs" -Denise Pinnell BSc MCOptom, South Gloucestershire.

 

The ADP Consultancy PO Workshop
– non-CET

 

Education & Skills Workshop: “The role of punctal occlusion (PO) and its practical skills”

Non-CET. Ideal for ECPs already managing DE.

  • Theory of PO, education, evidence
  • Indications
  • Benefits (you and your patient)
  • Contra-indications
  • Risks (you and your patient)
  • The importance of the fully informed consent form – provided free
  • Decision tree, pre- and post-Tx protocols
  • Pre-PO patient examination
  • PO options (removable v dissolvable)
  • Selection of loupe v slit-lamp
  • Importance of lighting, patient/practitioner positioning
  • Pre-patient training with ‘Nelson’
  • Observe placement, hands on teaching, successful placement
  • Free entry to The Dry Eye Referral Directory
  • Fee discussion
  • Certification of successful completion (for any Professional Indemnity Insurance requirements)
  • "Hi Andrew, Many thanks for your wonderful tuition yesterday. You gave me great confidence right from the start and your patience was amazing. I quite surprised myself that I was actually able to fit the plugs" - Denise Pinnell BSc MCOptom, South Gloucestershire.
     
  • “Andrew’s hands on training session on punctal plugs was extremely informative and a confidence builder. It has been instrumental in helping us build up our dry eye clinics” – Prab Boparai BSc(Hons) MCOptom Dip ScV
  • Sponsorship may be available
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: (UK) 0752 898 6280 8

 

Extend your DE/CL service, raise income -
all with no financial/time investment

 

  • Full Spectrum Service: For practices that want to extend their patient services but haven’t got time and resources to initiate it - I can provide a full spectrum Dry Eye (DE)/Contact Lens (CL) clinic to your practice including marketing and administrative support. This enables you to provide a full unrivalled service to help your DE and CL patients, extending your eye care, increasing patient recommendations, improving CL patient retention and raising income.
    From appropriate ocular surface products, to in-practice treatments (which I bring with me and split the fee with you), to lid debridement to punctal occlusion I (or one of my fully trained CLO or Optometrist colleagues) can provide all this to your patients with appropriate management, all seen as provided by your practice. All will increase your income.
     
  • Stand Alone or Combined CL/DE Clinic: The above service can simply provide a first class-class combined CL/DE clinic or supplement your normal CL clinics. This may well free up extra-time and/or offer extra clinic days for more general eye exams and spectacle dispensing. Early 2018 – Myopia Control CL prescribing added to my clinics in your practice, providing yet another service and income stream and extending the care you provide to your patients.
     
  • Proven record: I have built a successful combined daily DE/CL clinic from nothing in a small town practice, faced with all the normal challenges you probably have, and can do the same for you. Lest you think I am only interested in the more difficult cases, I also look after patients that wear daily disposable lenses twice a week very well!
     
  • Initial discussions: For an initial informal discussion on an exclusive agreement to exclude other practices in your area call 0752 898 6280 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

BCLA Member

 

We conduct Clinical Trials

 

The ADP Consultancy designs, conducts and delivers in-practice clinical trials, has issued reports on cross-over trials involving market leading multi-focal contact lenses, specialist multi-focal contact lenses, toric contact lenses and punctal occlusion and contact lens discomfort (CLD). Companies have started to benefit from these results.

As an ECP who works in typical UK practices, I know that providing ‘real world’ data derived from a practice environment. obtained from a fellow practitioner can be hugely impressive. If a company can show results for patients seen in a typical practice, I call it the ‘wet Wednesday in Wigan example’ this carries a lot of weight with other practitioners! I take a very keen interest in in-house trials, statistical significance, box and whisker charts etc, however whether they should or not, most UK ECPs do not.

I have published results from a punctal occlusion clinical trial carried out in two typical High Street practices in NW England and North Wales, the results are hugely impressive and are something all practitioners can relate to. The trial’s clinical poster was accepted for the BCLA CC in 2017, which in turn generated an optometry journal article –all resulting in increased product sales. This type of result could be available to you. Also separate clinical trials on multi-focal and toric contact lens prescribing (presented at Optrafair 2018) have been completed, again with useful practical results.

Wearing an ECP hat for quite some years now, has given me an insight into what my high street ECP colleagues respond to, my clinical trials are set-up to look for that very thing.

Acting as Project Manager, Mr Bill Long BS, MBA, FAAO is an Independent Project Manager with experience in organizing and managing clinical, technical, and writing projects through initiation, planning, execution, and close-out. Major responsibilities include identifying and qualifying investigators, conducting protocol initiations, monitoring study progress, designing and managing clinical trial database, descriptive and statistical analysis, interim and final reporting, IRB updates, and writing professional meeting abstracts.

Let us prepare a quote for your in-practice clinical trials, you will probably find charges considerably less than industry standard. Your results can be used for clinical analysis and/or marketing.

 

We support your Clinical Trials

 

Are you a DO, CLO, Optometrist or Ophthalmologist - have a clinical project that needs analysis?

You are expert in your field, you are not expected to be expert in all fields. The ADP Consultancy has areas of experience and expertise including project management, data management, statistical analysis, and reporting.

We believe there are many clinicians who have data that can advance their professions, who need help with prospective or retrospective project management, data management, statistical analysis and reporting who do not know someone who can help.

Have a clinical project idea? Have data? Don't know how to organise your idea or data? Contact the team at The ADP Consultancy for a discreet discussion of options for design, construction, analysis and reporting that can make an impact.

Be it your first or latest such project, remember the data analysis and report remains yours, to use clinically, for marketing purpose or sell as you think fit. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Conference Poster

Conference Poster

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Two examples of posters at high profile conferences following clinical trials

 

Becoming an Associate

rubber ducks

Do you want to stand out from the crowd?
Are you a CLO or Optometrist that is interested in Dry Eye and/or Contact Lenses?

 

Hamster

Fed up with running faster in
the same wheel but getting nowhere?

 

I am actively looking for associates across the UK.

For a number of years I have been providing full spectrum Dry Eye/Contact Lens services here in the Cheshire/North-Wales region to practices that don't want to invest their time/finances in setting up their own clinic, but want to attract new patients and retain current ones. I am continually adding specialist
services, such as punctal occlusion and myopia management.

If you are interested in offering this type of service to your local practices I will be offering training (CET available) support, resources you can offer your client practices, and product advice to help you set-up this up. You have the option to be included in my patient facing website ADP-EyeCare which will be edited to feature you, this then has the potential to generate new patients, looking for a specialist – yourself. In December 2019 Mrs Elizabeth Ralph FBDO CL joined me in this new chapter, you could to!

My work with you will be area exclusive on a first come basis. Are you a CLO or Optometrist, perhaps you would like to offer another aspect to your locum services, or work part-time and looking for something new, or just thinking you may want to be self-employed at some stage and this model is of interest, email This email address is being protected from spambots. You need JavaScript enabled to view it. for full initial information. Advise me of your locality, to reserve your area for 14 days initially while you consider and we discuss things.

This is not an employed position or a franchise, you can be an associate of my consultancy, but you will be very much in charge of which direction you go. No contracts or legal agreements. All income you generate remains with you. All communication in strictest confidence.

 

Citations

Publications

  • Price, A D, Long, B. ‘Management of contact lens discomfort with punctal occlusion therapy’ (2017). Optometry Today. October 2017, pp 78-82.
  • Price, A D. ‘Topical eye therapy, Understanding dry eye: part 1’ (2017). Dispensing Optics. November 2017, pp 26-27.
  • Price, A D. ‘Topical eye therapy, Understanding dry eye: part 2’ (2017). Dispensing Optics. December 2017, pp 31-32.
  • Price, A D. ‘Topical eye therapy, antibiotics’ (2018). Dispensing Optics. March 2018, pp 30-31.
  • Price, A D. ‘Insuring your insured’ (2018). Dispensing Optics. April 2018, pp 34.
  • Price, A D. ‘Aiding glaucoma treatment’ (2018). Dispensing Optics. June 2018, pp 26-27
  • Price, A D. ‘Topical eye therapy, ocular hypotensives’ (2018). Dispensing Optics. July 2018, pp 24-25.
  • Price, A D. ‘Topical eye therapy, anti-allergy & anti-inflammatory’ (2018). Dispensing Optics. November 2018.
  • Price, A D. ‘Bridging the Contact Lens Gap Parts 1 to 3’ (2019). Dispensing Optics. Through 2019.

Presentations

  • Presenter, Discussion Workshop: Price A D, Prof Simon Barnard. ‘Instrumentation to Aid Specialist Lens Fitting’. Scottish Contact Lens & Ocular Surface Society, November 2016
  • Presenter, Poster sessions. Price A D, Long B. ‘Management of contact lens discomfort with punctal occlusion therapy’. British Contact Lens Association Clinical Conference, 9-11 June 2017, Liverpool, UK.
  • Presenter, Poster sessions. Price A D, Long B. ABDO Contact Lens Uncorrected Cylinder (CLUC) Trial’. ABDO stand, Optrafair, 14-16 April 2018, Birmingham, UK
  • Presenter, Demonstration Workshop. ‘Ocular surface staining, subjective non-invasive break-up time and tear meniscus height’. British Contact Lens Association Clinical Conference UK, 10 June 2018, London, UK.
  • Over one hundred other lectures/workshop, both CET and non-CET presented in Britain & Ireland.

 

ADP-EyeCare (clinical care to patients)

 

ADP-EyeCare is formed of two associates, who not only collaborate on specific aspects of eye care, but also offer their own individual eye care services to patients. One is Mr Andrew D Price FBDO(Hons)CL, COA, CEO and Joint Clinical Director of ADP-EyeCare, who provides eye care in North Wales and Stoke-on-Trent. The other is Ms Elizabeth Ralph FBDO CL MBCLA, Joint Clinical Director who provides eye care in the East Midlands and South Yorkshire.

View Mr Andrew Price's personal portfolio and/or Mrs Elizabeth Ralph's personal portfolio. Both practitioners welcome initial email conversations with prospective patients and/or referring colleagues. If the patient is referred from a fellow ECP the aim is to obtain a successful outcome and refer the patient back for co-management and all their other eye care needs. Email communication from other HCPs such as GPs, pharmacists, dermatologists etc are also welcomed.Dry Eye/Blepharitis referral forms can be found on the website or by emailing the relevant practitioner you may wish to refer to.

 

 

Dry Eye Clinic Video

 

ADP Consultancy in association with
Webineyes Virtual Production Services
an introduction

Webineyes Virtual Production Services

“An easy, accessible & reliable virtual solution for your next event.”

As an approved GOC continuing education provider, we are best known for our provision of online eyecare continuing education. Now, Webineyes Virtual Production Services utilizes this expertise & experience to support companies & associations to convert their existing & future events to webinars or virtual meetings.
Our service includes consultation, preparation, delivery & post-event support.

Our fee structure is simple:
£220.00 (250.00€) production of a single webinar or meeting (up to 100 participants)
£295.00 (340.00€) production of concurrent webinar & meeting (up to 100 participants)

For larger participant groups, multiple webinars/meetings or events in excess of 3 hours, please request a quotation. Our service can include:

  • Consultancy to ensure a successful event
  • Consultancy on interactive CET application
  • Virtual meeting or webinar set-up
  • Pre-meeting check & training for presenters
  • Invitations for participants
  • Technical support for presenters & participants
  • Hosting & Q&A session support
  • Participant attendance list
  • Video recording with on-demand access

Additionally, if required, we can also arrange a CET webinar from one of our team of expert Presenters and/or act as the provider of a CET event and handle GOC participant upload.

In summary, we will ensure everything goes well and your virtual event is a success. Once you try our service, you and your participants may well prefer virtual events in future.

Contact John Swallow (Webineyes CEO):
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
website: https://webineyes.com/

 

ADP Consultancy in association with
Webineyes Virtual Production Services
FAQ

 

Frequently asked Questions

Does a virtual event cost more than a face to face one?
Our rates are very reasonable & with no need to hire a meeting room or refreshments, your event will probably cost less than before. Your participants will also appreciate zero travel time & costs. Also, your event will probably be shorter than it would have been before.

What do participants need to do?
They can attend the event by simply “clicking a link” that we will send. They can interact as much or as little as you specify & to do so is simple. If full functionality is required, then the experience will be enhanced further via a simple download.

Does a virtual event cause any challenges for participants?
Challenges are rare but if someone does have poor internet or a broken device, a recording can be supplied. If any participants would have been absent from your face to face event, now they can attend virtually or receive a recording, instead of missing out completely.

Can a webinar be approved as interactive CET?
We have produced many interactive CET webinars. If you have not already applied or received approval, we can also help you with your GOC application.

Are their security risks on virtual education & communication platforms?
We use the enhanced webinar version of Zoom and can provide security features, such as password access and control over screen-share, video & audio. We will work closely with you to provide the level of interactivity that you require in the securest way practical.

Which events have you produced before?
We have provided many virtual events, including: a global conference of 20 webinars, with 17 Presenters in 7 countries; promotional & educational webinars; & virtual classroom courses. We are happy for you to contact any of our previous presenters for a reference.

Contact John Swallow (Webineyes CEO):
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
website: https://webineyes.com/

 

R+P Optical Management Consultancy

 

The optical market has changed significantly over the last 5 years, now with even stronger competition from large optical chains and the internet, this will continue to increasingly adversely affect your practice. The good news is it doesn’t have too – we can help.

Many practices reported a high number of calls received during the COVID-19 lockdown requesting copies of prescriptions & advice about how to purchase online. Some popular websites are also actively advertised free spectacles, contact lenses and eyedrops to NHS & essential workers.

Advances in technology may reduce demand for optometrist services and it is difficult to say what that will be in the future. Will we see online refractions affecting practice income, as has been the case with spectacle and contact lens dispensing? High numbers of optometrists are training within creased university places meaning not only is there possibly less demand but there are more optometrists to share the market, reducing salaries.

Contact lens income has now become more important than spectacle sales.

It is impossible to estimate the true impact of this pandemic on business. It is likely most practice turnovers will be significantly affected for a minimum of 2 years, however the market could change very quickly meaning changes to the way we work will also follow quickly. If you need convincing to move from retailing CLs to providing care and earning well deserved income from it, see not the future but now!

The main aspect the optical practice the internet cannot compete with is service. That’s where we can grow business. Here I would like to introduce ourselves:

– R+P Optical Management Consultancy –

We are Beth Ralph FBDO CL MBCLA , Andrew D Price FBDO(Hons)CL MBCLA COA and May Hall between us nearly around ninety years in contact lens practice ad business! A unique blend of experience and passion for Independent Practice.

It is important to protect our legacy and create a generation of loyal patients and the best way to do this by increasing your contact lens patient base and monthly income plans. This creates a regular predictable income protected to a very large extent from practice closure, patient or staff illness, transport problems, holidays or even bad weather! Payments to your business continue.

Please read the following text to see how an informal no obligation initial email or phone call to us can start to bring in the income, that is currently going elsewhere, to you,where it belongs.

If you would you like to increase your contact lens patient base and monthly income plans, please continue reading.

Elisabeth RalphWe can offer you a bespoke support package delivered by May Hall, an experienced optical practice support manager with thirty years experience in a market leading optical & hearing business and independent opticians.

Your bespoke package could include:

  • Full training on how & when to recommend contact lenses to your patients in a natural environment, with a view to have more patients paying you for more services
  • Support in communication to existing spectacle only patients
  • Advise on a reward scheme to incentivise your team members
  • Staff product training on contact lenses and solutions so they feel comfortable helping patients and you
  • Training on teaching contact lens handling for your team, freeing up valuable time for you
  • Systems and operational tips to manage increased growth on contact lens standing orders
  • Diary management to incorporate contact lens appointments, without adversely effecting sight test or other clinical work
  • Opportunity to negotiate better terms with contact lens suppliers through increased/regular orders
  • Recommended next steps to assist you & your team with the changes and continuity, including remote post-visit support

In return you will see:

  • Increased patient loyalty
  • Increased standing orders, less pay as you go patients, less patients that simply go!
  • Reduction in patients over-wearing lenses
  • A confident team who are eager to discuss contact lenses with patients and potential patients, freeing you from having to cover every aspect yourself
  • Increased profits through a regular income stream directly into the bank account.

Visits can be arranged at a time that suits your practice, evenings, weekends, bank holidays etc.

Having set the wheels in motion for improving your contact lens patient base, you can now benefit even further by increasing your income from monthly payment plans -exciting details on the next page!

To illustrate the effect small changes can have over time to your practice income and making very conservative assumption's on charges and numbers I could predict an increase in income of: Year 1 - £3,680, Year 2 - £8,570 and Year 3 - £15,200!

Monthly payment plans.

R+P Optical Management Consultancy can provide a tailormade tool kit to help you setup your payment plan:

  • Standing order template available (Simply complete and send to commence payments)
  • Complete honesty where the patient has complete control (this reassures the patient encouraging in itial sign-up)
  • No need for the practice to keep bank details (reduces administration time and costs, while giving the patient even more reassurance)
  • No need to register with a direct debit scheme (avoiding registering as creditprovider)
  • Easy to setup for immediate profit (Initial payment and commencement of standing order ensure patient payments always exceed your costs and protect against loss if payments are missed)
  • Usually no additional business bank charges (depending on account)
  • Terms & Conditions template which can be tailored to individual practices (you can add any specific safeguards to protect your business)
  • Point of sale practice leaflets (to encourage uptake from existing patients and encourage new)
  • Suggestions for website assistance & social media marketing (to attract new patients who like the idea of spreading the cost of eyecare and eyecareproducts)

Other practices are already benefitting from the help and support provided, seeing permanent increases in income and patient retention from their existing patient base, this means you don’t need to see more patients – but if you want to it will help there too!

Please feel free to contact either Beth Ralph, phone/text on 07886 554768 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or Andrew D Price by email This email address is being protected from spambots. You need JavaScript enabled to view it.

You will be pleasantly surprised how reasonable and accommodating our charge is for this service and how quickly your business starts to benefit.